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We understand the needs of both Industry and staff working in a pressurised environment. Our uniquely efficient organisational structure means that we are able to cut out many of the high costs often associated with national counselling schemes. The result is a local, flexible service which meets the needs of local industry - at the right price!
All our counsellors are fully trained to British Association for Counselling and Psychotherapy Counselling (BACP) and/or Confederation of Scottish Counselling Agencies (COSCA) Accredited. They have a Diploma in Counselling or are qualified Psychologists, receive frequent clinical supervision and abide by an enforceable national code of ethics (usually the BACP Ethical Framework).
Yes! Counselling Works has a simple, fixed charge per session. We do not ask you to sign an annual contract - you simply call us on 01908 263 800, and we will immediately arrange counselling for your staff. You only pay for the sessions used (or cancelled with less than 48 hours notice). You can use the service as often, or seldom, as you like.
We recommend 6 sessions. A surprisingly large number of personal and work problems can be resolved, or helped significantly, in six sessions. We think that it is important that you know in advance the maximum size of your financial commitment.
Stress at work is a serious problem for most employers. The pressure of business demands, and accompanying stress on staff, seem to increase all the time. This stress can reduce the efficiency and output of your staff. Equally, problems they have at home are probably not your fault, but these problems can seriously affect your bottom line. Many employers understand that a small amount of money, targeted strategically at a problem, can save large losses in the future. A small investment in counselling could keep key staff working and functioning properly. For many companies staff are their most valuable asset.
The Health and Safety at Work Act, 1974 puts a duty of care on employers for mental as well as physical health. There is also a common law duty of care to look after your employees, which includes stress at work.
Recent compensation awarded against employers in breach of these duties include:
- £100,000 paid by a High Street bank group to one of their financial advisors
- £67,000 paid by Birmingham City Council to a former employee who retired early due to ill health caused by stress
- £203,000 paid by Worcester County Council to a former employee made ill by work related stress.
Yes, so much so that we can't even tell you what we have discussed with your staff. It has to be that way because clients will not talk about the things that really matter to them unless confidentiality is completely assured.
All counsellors are individually Accredited. (Competitors talk about being "eligible for accreditation" - which means that some are not!)
All counsellors are required to have regular clinical supervision of their work. They must see a Supervisor at least once a month. We also check the suitability, training and experience of the supervisor. Competitors do not do this.
Our counsellors must be members of a Professional Counselling Association with an enforceable code of ethics. Most affiliates are members of the British Association for Counselling and Psychotherapy, whose code of ethics is called "the BACP Ethical Frame Work".
All are required to hold individual Professional Indemnity Insurance.
All our counselling is assessed by the CORE system. (Clinical Outcomes in Routine Valuation.) This is a co-ordinated quality evaluation, audit and outcome benchmark system comparing psychological therapy services.
Our counsellors are very experienced and most of them could work with most problems clients present. However, we also recognise that some clients prefer a male or female counsellor. There are also areas of specialism - couple counselling, Post Trauma, abuse and alcohol misuse are all examples where we will select counsellors who have specific experience in these fields.
We are very strict about this. We have premises in Bedford and Milton Keynes. We ensure that we provide high quality, comfortable premises, which are not used for any other purpose. Our counsellor will NOT see your staff in the counsellor's own house.
Yes, just let us know and we will ensure that you have a counsellor who is able to be flexible and meet the needs of your staff.